PRIVACY POLICY

 

At SOSVan.com, we are committed to protecting and preserving your privacy when you visit our website or contact by electronic means.

 

Policy: this Privacy Policy notice is used for this website; [www.sosvan.com] and serves SOSVan Limited, which has its registered office at Kemp House, 152-160 City Rd, London, EC1V 2NX, UK and regulates the privacy of its users. The purpose of this Privacy Policy is to explain how we control, manage and protect your personal information while browsing or using this website, including your rights under applicable laws and regulations. If you disagree with this policy, you may want to stop viewing/using this website.

 

Key definitions of the Policy:

 

"I", "our" or “we" shall mean the company SOSVan Limited.

"you", "user" shall refer to the person (s) using this website.

GDPR stands for General Data Protection Regulation.

Cookies refer to small files stored on a user's computer or device.

 

Processing of your personal data

In accordance with the GDPR (General Data Protection Regulation), we control and/or process any of your personal information about you electronically using these legal bases.

 

Legal basis: consent

The reason why we use this basis: Consumers and transport providers agree to provide their personal information on the website.

We process your information in the following ways: using secure database solutions.

Data retention period: we continue to process your information on this basis until you withdraw your consent or your consent ceases to apply.

Information sharing: we share your personal information with third parties which include the following; the transport service providers or users with whom you have decided to conclude transactions.

 

Legal basis: contract

The reason why we use this basis: a contract is concluded upon usage of the SOSVan website. This contract can be viewed here.

We process your information in the following ways: using secure database solutions.

Data retention period: we continue to process your information on this basis until you withdraw your consent or your consent ceases to apply.

Information sharing: we share your personal information with third parties which include the following; transport service provider or user with whom you have decided to enter into transactions.

 

Legal basis: legal obligation

The reason why we use this basis: data is kept for use by government and law enforcement authorities.

We process your information in the following ways: using secure database solutions.

Data retention period: we continue to process your information on this basis until you withdraw your consent or your consent ceases to apply.

Information sharing: we share your personal information with third parties which include the following; public authorities and police/law enforcement authorities.

 

Legal basis: data on the criminal offense

The reason why we use this basis: data is kept for use by government and law enforcement authorities.

We process your information in the following ways: using secure database solutions.

Data retention period: we continue to process your information on this basis until you withdraw your consent or your consent ceases to apply.

 

Information sharing: we share your personal information with third parties which include the following; police / law enforcement authorities.

If we have determined that there is a legal basis for the exchange of your personal information, we will notify you of the changes and any new legal basis as appropriate. We will stop processing your personal information if the legal basis used is no longer relevant.

 

Your personal rights

 

Under GDPR, your rights are as follows. 

 

1. right to be informed;

2. right of access;

3. right to rectification;

4. right deletion;

5. right of processing restriction;

6. right to transfer of data;

7. the right to object; and

8. the right not to apply automatic decision-making, including the formation of profiles.

 

We handle requests for access requests under the GDPR. They should be sent to us at: support@sosvan.com.

 

Internet cookies

We use cookies on this website to give you a better user experience. We do this by placing a small text file on your device/computer's hard drive so we could track your use of the webpage, record or register if you notice certain messages you have displayed, so that you could access relevant webpages where that is applicable or where relevant ads or content were shown that referred you to a third party website.

 

Some cookies are necessary for you to enjoy and use all the features of this website.

 

Some cookies will be saved for certain periods, while others may last indefinitely. Your web browser should provide you with controls to manage and delete cookies from your device.

 

Data security and protection

We ensure the security of any personal information through secure data storage technologies and accurate procedures for how we store, access and process it. Our methods meet the GDPR compliance requirement.